GENERAL

Thank you for visiting On Pedder’s (“On Pedder”, “we” or “us”) website (www. On Pedder.com) (the “Site”). Access to and use of the Site and related services (collectively, the “Services”) are made available to you in accordance with the following Terms of Service and any other rules and policies posted on the Site, including the Privacy Policy (collectively, the “Terms of Service” or “TOS”). By using the Services, such as browsing or placing orders on the Site, you are agreeing to all of the Terms of Service.

We will collect, use, store and disclose any personal data provided by you in accordance with the Privacy Policy.

This TOS does not acknowledge any relationship between you and On Pedder (partnership, collaboration, employment, or otherwise). It does not entitle you to hold yourself as a representative of On Pedder.

On Pedder reserves the right to make changes to the Site or any part of the TOS at any time. Please visit this page from time to time to check for any updates or changes to any part of the TOS (including the said rules and policies and the Privacy Policy).

If you have any comment about the Site or this TOS please .

REGISTRATION

You will need to register an account to use some of the Services available to you on the Site. In registering an account and in your use of the Site, you agree to (where necessary) provide information about yourself that is true, accurate, current, and complete in all respects. Please refer to our Privacy Policy for more information on how we use your personal data.

If you are under 18, by registering for an account with us or otherwise using our Services, you agree that you have informed your parents and guardians about the TOS prior to such registration or use, and they have approved of such registration or use by you on the terms of the TOS. On Pedder reserves the right to only accept orders from you if you are aged 18 or over.

We will never ask you for your account’s password either in writing (via email or otherwise), in person or on the phone. In using the Site, you are responsible for: (i) safeguarding any passwords used to access your account and our Services, and (ii) all use of our Services under your account. Please take reasonable care in protecting access to your account from any unauthorized use. If you suspect that the security of your account has been compromised or if there is unauthorised use of your account, please contact us immediately.

PROHIBITIONS AND FAILURE TO COMPLY

We may take actions against your account for activities including, but not limited to:

  • Submitting material (including, but not limited to personal data, text, images, music or video) of which you do not have the full right to submit and/or grant license (the “Submitted Content”).
  • Using any technology to attempt to hide the use of multiple accounts or disrupt any of our Services in any way.
  • Initiating communications that contain any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, or racially, ethnically or otherwise objectionable material.
  • Advertising or sending unsolicited messages of any kind.
  • Impersonating others or providing any kind of false information.
  • Starting or forwarding chain letters of any kind.

On Pedder reserves the right to terminate any account at its sole discretion. We may send you an email to inform you of the termination of your account in such event.

INTELLECTUAL PROPERTY

All software and “Content” (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of On Pedder and are protected by intellectual property and copyright laws and international treaty provisions.

The Site is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorised by On Pedder and/or its third party licensors. You may not distribute, reproduce, publish, sell or license any Content contained within the Site without prior consent or authorization of On Pedder. Any such unauthorized actions may result in civil consequences or criminal penalties.

On Pedder reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.

PRODUCT DESCRIPTIONS

On Pedder will endeavour to ensure that the Content and the product descriptions on the Site are as accurate and complete as possible. We, however, do not warrant that “Content” and product descriptions are accurate, complete, current or error-free. Please refer to our Returns policy if you feel a product offered by On Pedder is not as described.

YOUR RIGHTS

Nothing in the TOS is intended to affect your rights under the Laws of Hong Kong SAR.

LIABILITY

Views expressed in any media by the designers, companies or third parties, whose products are sold at our stores or on the Site or with whom we are associated, are their own. On Pedder takes no responsibility for any such views as they do not necessarily reflect ours.

On Pedder does not guarantee that the use of the Site and Services will be error-free or that the Site or the servers that make it available are free of viruses or other harmful components. We recommend all users of the Site to ensure they have up-to-date software, including anti-virus, installed.

Some events may happen beyond our reasonable control, such as adverse weather. Under such conditions, On Pedder will always do its best to aim at maintaining its Services but will not be responsible for failing to meet any obligations in this TOS.

INDEMNITY AND WAIVER

At our request, you agree to compensate us fully and hold us, On Pedder (including its officers, directors, agents, affiliates, licensors, and suppliers), harmless from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you. This includes the use of the Site by any other persons using your account caused by your action or inaction.

If you breach the TOS and we take no action against you, it is no wavier for us to exercise our rights and remedies in any other situation where you breach the TOS.

COMPLAINTS

We have our complaints handling procedure that we will use to try to resolve any disputes when they first arise. Please contact our Customer Care team ator email to [email protected] for any order related complaints or comments.

On Pedder respects the intellectual property of others. If you have reason to believe your work may have been used in the Site without your permission, please contact us following this complaints handling procedure.

GOVERNING LAW AND JURISDICTION

The TOS, together with all our policies and procedures, are governed by and construed in accordance with Hong Kong SAR law. The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim associated with these TOS.

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